Shipping Policy – QuickCity

Effective Date: March 7, 2025

At QuickCity, we are committed to delivering your orders efficiently and securely. This Shipping Policy outlines the available shipping methods, estimated delivery times, shipping fees, tracking process, and other important shipping-related details. By placing an order on our website, you agree to the terms outlined below.

1. Shipping Destinations

✔ We currently ship within the United States only
✔ International shipping is not available at this time but may be added in the future
✔ Orders cannot be shipped to PO Boxes, military addresses (APO/FPO), or restricted locations

If you have specific shipping concerns, please contact our support team before placing your order.

2. Processing Time

✔ Orders are processed within 1-3 business days (excluding weekends and holidays)
✔ During peak seasons or promotional events, processing times may be extended
✔ If there are any issues with your order (e.g., payment verification, stock availability), processing may take longer

You will receive a confirmation email once your order has been successfully processed.

3. Shipping Methods & Estimated Delivery Times

We offer different shipping options based on your location and urgency:

✔ Standard Shipping: 5-7 business days
✔ Expedited Shipping: 2-4 business days
✔ Overnight Shipping: 1 business day (only available for select locations)

Delivery times may vary due to factors beyond our control, such as carrier delays, weather conditions, and holidays.

4. Shipping Fees & Costs

✔ Shipping costs are calculated at checkout based on the selected shipping method and destination
✔ Free standard shipping may be available for orders over a certain amount (check our promotions for details)
✔ Expedited and overnight shipping options are available at an additional cost

Shipping fees are non-refundable, except in cases where we made an error or the product arrived damaged.

5. Order Tracking & Delivery Updates

✔ Once your order has been shipped, you will receive a tracking number via email
✔ You can track your order by visiting our Order Tracking Page
✔ If there are any delays, you will be notified via email with updated delivery information

Please allow 24-48 hours for tracking updates to appear after shipment.

6. Delivery Issues & Lost Packages

✔ If your package is marked as delivered but you have not received it, check with neighbors, building management, or local post offices
✔ If you still cannot locate your package, contact us within 7 days of the marked delivery date
✔ We will work with the carrier to resolve lost or delayed shipments but are not responsible for packages stolen after delivery

For missing orders, please reach out to our support team as soon as possible for assistance.

7. Incorrect Shipping Address

✔ It is the customer’s responsibility to provide the correct shipping address at checkout
✔ If an incorrect address is provided and the order has already been shipped, we are not responsible for lost or misdelivered packages
✔ If you realize a mistake in your address, contact us within 12 hours of placing the order

Orders that are returned due to incorrect addresses may be subject to additional shipping fees for re-delivery.

8. Damaged or Defective Shipments

✔ If your package arrives damaged, take photos of the package and item(s) immediately
✔ Contact us within 48 hours of delivery with details and images of the damage
✔ We will assess the issue and provide a replacement or refund depending on the situation

For defective items, refer to our Refund and Return Policy for more details.

9. Shipping Delays & Force Majeure

We strive to ensure timely delivery, but some factors may cause delays, including:

✔ Severe weather conditions (storms, natural disasters)
✔ High shipping demand during holidays or peak seasons
✔ Carrier operational issues (delays, lost shipments, customs inspections)
✔ Force majeure events (pandemics, government restrictions, labor strikes)

If a delay occurs, we will keep you updated on the estimated delivery timeline. We are not responsible for delays caused by external factors beyond our control.

10. International Shipping (Coming Soon)

✔ We are working on expanding our shipping services to international destinations
✔ Once available, international shipping rates and estimated delivery times will be updated on this page
✔ Customers will be responsible for customs duties, taxes, and import regulations of their respective countries

Stay tuned for updates on our international shipping expansion.

11. Policy Updates & Compliance

✔ This Shipping Policy complies with Google AdSense policies and industry shipping standards
✔ We reserve the right to update or modify this policy at any time without prior notice
✔ Any changes will be posted on this page with an updated effective date

12. Contact Information

If you have any questions or concerns regarding this Shipping Policy, please reach out to us:

📍 Address: 395 Ryan Road, Akron, South Dakota, United States
📞 Phone: 605-565-7069
📧 Email: info@quickcity.xyz
🌐 Website: https://quickcity.xyz/

Thank you for shopping with QuickCity. We appreciate your trust and support!